General terms and conditions of sale and delivery of FRAUENMOND CHOCOLAT

Valid since 1 January 2017, KOREANDESK Ltd. (hereinafter referred to as "seller")

1. General

1.1. These general terms and conditions of sale and delivery are binding if they are declared applicable in the offer or in the order confirmation. Any terms and conditions other than those of the buyer shall only be valid if they are expressly accepted in writing by the seller and the buyer.

1.2 All legally binding agreements and declarations of the contracting parties must be in writing in order to be valid.

1.3. If any provision of these General Terms and Conditions of Sale and Delivery should be wholly or partially invalid, the contracting parties shall replace this provision with a new agreement as close as possible to their legal and economic success.

2. Ordering

2.1. Orders must be valid in writing.

2.2. The seller is entitled to demand a security (deposit) from the buyer.

2.3 Any modification and/or cancellation of the order requires the written agreement of the seller. The costs and expenses caused by modifications or cancellations on the part of the customer are the responsibility of the buyer.

3. Tariffs

3.1. Prices are calculated on the basis of the seller's pricelists/offers valid at the time the order is received.

3.2. Prices are in Swiss francs, net without deduction (e. g. discount or discount), including VAT, without customs duties, without import tax.

3.3. We reserve the right to make price changes and errors.

4. Shipping & Delivery

4.1. The ordered products are delivered in the order confirmation according to the seller's data.

4.2. Delivery costs are at the expense of the buyer and are invoiced in addition. 

4.3. Exceeding the delivery time does not entitle the buyer to terminate the contract or claim damages.

4.4. All items will be delivered immediately, if they are available in stock. If an item is not available in the short term, we will inform you by e-mail of the expected delivery time, if an e-mail address is available in your country.

4.5. Force majeure (war, strike, fire, import ban, tariff increase, import restrictions, etc.) gives both parties the right to terminate the contract provided that the situation is based on an obstacle outside the parties' sphere of influence and cannot reasonably compensate for the obstacle or avoid or overcome its consequences.

4.6. The seller is entitled to make partial deliveries, the buyer's initial purchase quantity must be respected.

5. Copyright law

5.1. All logos, images and illustrations displayed are the property of the seller and are subject to copyright.

5.2. All photos, logos, texts, reports and programming routines presented on these pages, which are proprietary developments of the seller or which have been processed by us, may not be copied or used without our consent. All rights reserved.

6. Complaints

6.1. Any complaint must be made within 14 calendar days of delivery of the goods ex works of the seller, failing which the goods are considered free of defects and approved.

6.2. The seller has the right either to replace the defective goods or to issue a credit note for the defective goods. The seller's liability is limited in each case to the amount of the invoiced and defective goods. All claims of the buyer, with the exception of the express claims mentioned in these terms and conditions, regardless of the legal basis, and in particular all claims not expressly mentioned in terms of damages, reduction or termination of the contract (conversion) are excluded. In no event shall the Purchaser be entitled to claim damages for damages that were not caused by the object of the delivery itself.

6.3. The seller delivers the goods in perfect quality. Minor external differences in strength, colour, size and weight do not constitute a defect.

6.4. The seller guarantees that the delivered goods will be free from defects in transport, correct use and storage until the expiry date or consumption period indicated on the packaging has expired. Any other warranty or liability, in particular for damages resulting from the defect, is - to the extent permitted by law - totally excluded.

7. Payment by credit card

7.1. All prices are final prices, which include the legal VAT of 2.5% currently.

7.2. You can use a credit card to make a payment easily and securely with us. We accept MasterCard, Visa, American Express credit cards. You can select the credit card as a means of payment when placing the order. Thanks to payment by credit card, the process of sending and refunding your order is accelerated.

Your credit card data is transmitted in an encrypted form using the SSL process. Thanks to this high security standard, credit card purchases with us are completely secure.

8. Retention of ownership

The delivered goods remain the property of the seller until full payment has been made.

9. Return

9.1. The delivered goods may be returned or exchanged by the buyer within 14 days, provided they are packaged in their original condition and in perfect condition and resalable. Please attach a copy of the delivery note.

9.2. Shipping costs for returns are the responsibility of the buyer.

10. Guarantee

The seller guarantees the expiry date of the guarantee.

11. Applicable law, place of jurisdiction and place of performance

11.1. All legal relations between the parties are governed exclusively by Swiss law.

11.2. The exclusive jurisdiction for all disputes in connection with this contract is Geneva GE / Switzerland. However, the seller is entitled to demand the buyer at his registered office.

11.3. The place of performance for all obligations arising from the contract is Geneva GE / Switzerland.

Geneva, 1 January 2017   KoreanDesk SARL, Route de Pré-Bois 20, CH-1215 Geneva